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Terms and Conditions

Please ensure that you have read the terms carefully before using this online payment facility. By using this payment facility, you acknowledge that you accept the following terms of use. If you do not accept these terms, please do not proceed any further in the use of this facility.


JTR Collections Ltd can accept payments from most major debit or credit cards. These include Visa, Mastercard, Electron or Maestro. We DO NOT accept American Express or Diners Card.

All payments are subject to the following conditions:

  • Please note if this payment is not sufficient to pay the debt in full or in accordance with a previously agreed arrangement to pay, then it will not prevent further action being taken to recover the debt and you may incur further charges. Once your payment has been received and identified via your JTR Collections account reference number, the amount paid will be allocated to your account.
  • JTR Collections Ltd will not accept liability for any payment not reaching your account due to an incorrect account number being quoted.
  • JTR Collections Ltd will not accept liability if a payment is refused or declined by your credit/debit card provider (due to either incorrect credit/debit card details being provided or insufficient funds being available).
  • Should your credit or debit card provider decline payment, JTR Collections Ltd is under no obligation to bring this fact to the account holder's attention and it is the responsibility of the account holder to check with their credit/debit card provider in order to verify that the payment has been deducted from their account.


Where an overpayment occurs as a result of a change in liability, the excess amount collected will be passed to our Client. Any refund requests should be made directly to our Client.


Please note that after making payment, you will receive confirmation of your payment electronically.


JTR Collections Ltd confirms that data provided during this transaction will only be used for the purpose of recording your payment. The company conforms to the principles of the Data Protection Act 1998 and will ensure that any data held, is used for no other purpose.


This website is administered by IHM. These terms are governed by and construed in accordance with English law.

Do you agree with these terms and conditions?

Each time I deal with JTR Collections, I find them very professional, very helpful and extremely knowledgeable. They approach each case with a sensible and proactive outlook and assist us in making sure payment is received in good time. Whenever a debtor has presented an issue, I have found JTR communicate with us very well and work with us to get the best resolution for all involved. Their Enforcement Agents on the front line are excellent and deal very well with any situation they encounter and the office staff are efficient and great to work with. It feels like the whole of JTR are part of our team! I would highly recommend them to anyone who needs their type of service.

CenSus Recovery Team