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Services

Council Tax and Business Rates Collections

In today’s economic climate, Local Authorities are under increasing pressure to maintain high levels of collection for Council Tax. With over 60 years of industry experience in the enforcement of Council Tax debts, JTR Collections are an ideal partner for our clients in the Public Sector to help them achieve their collection targets year on year.

Our ability to distinguish the “won’t pays” from the “can’t pays”; ensures those in genuine need of support receive as much assistance as possible to guide them through what can be a very daunting experience.

The flexibility of our system and work flows means that we can create schemes best suited to the needs of both our Clients and Debtors, building in bespoke campaigns for engagement at compliance stage whilst complying with prescribed timescales and legislation to deliver an unrivalled enforcement service that is second to none.

“Since inception, JTR have collected just over £6.5 Million of uncollected Council Tax and Business Rates that had already been through primary agents and returned as uncollected and potentially written off”

Debt Collection

Long outstanding unpaid invoices?

Evasive Debtors refusing to co-operate?

Exhausted your own internal Credit Control process?

Refer over a debt to trial our services today!
"No collection, no commission basis"

At JTR, our Debt Collection service is a simple yet very effective process which typically consists of a 3 letter cycle accompanied by unlimited outbound calling, emailing and SMS text messaging to engage with the Debtor and to discharge the debt in full. Our trained negotiators will always seek to receive a payment in full but also have an astute understanding of Debtors’ circumstances when a payment plan is more appropriate.

Our ‘No win – No fee’ basis gives Clients peace of mind knowing there are no hidden charges or upfront costs by instructing us. Our collection fee is a very small percentage that is taken on monies collected.

  • Bespoke lettering campaigns and strategies
  • SMS text messaging and emailing
  • Full call recording
  • Doorstep Recovery with nationwide coverage
  • Online Client Access to allow real time updating of accounts

Parking Enforcement Services

JTR’s network of Enforcement Agents makes us the ideal partner to assist in the recovery of road traffic debt.

We offer a highly professional service, collecting a difficult debt efficiently and effectively whilst treating customers fairly and with courtesy.

Our Automatic Number Plate Recognition vehicles are equipped with the latest technology, that ensures higher collection rates and real time updates. This, together with our vast data intelligence, makes us the ideal partner in recovering your unpaid penalty charges.

Sundry Debt, Housing Benefit Overpayments and Former Tenant Arrears

In addition to our enforcement services and to provide a complete facility for our clients, JTR Collections offer a full debt recovery service across all debt streams. Our experience and dedicated team also work to collect Sundry Debt, overpayment of Housing Benefit, Former Tenant arrears and Aged Debt. Our system allows us to create unique schemes; incorporating a number of proven collection activities; which include a series of letters, email, telephone and text message campaigns, and doorstep visits if required. A combination of any of these can be used to create a tailored scheme to suit the specific requirements of our clients.

Contact Us For a Quote Today